General Terms & Conditions

Last Updated: Monday 12th December 2022

GENERAL TERMS & CONDITIONS

Introduction

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://allnighterstudios.com website (the “Service”) operated by All Nighter Studios (“us”, “we”, or “our”).

We offer a 24 hour creative space for music rehearsal, DJ production, video editing, podcast recording and music recording.

These Terms set out how to book a studio with All Nighter Studios and use our services, and describe any associated rights and responsibilities.

Any instructions, guidance and similar information found on other parts of the Site also apply to how you use the Site and Services and form part of these Terms.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. These Terms form a legal agreement between you and All Nighter Studios.

We may make reasonable changes to these terms and conditions at any time provided that we give you advance notice of the change.

1. Registration, Account & Password

1.1 This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process.

1.2 You must be 16 or older to use All Nighter Studios. If you are younger than 16 years of age, you must be accompanied by your parent or legal guardian over the age of 18.

1.3 To register as a Member, you will need to submit Personal information, Username, a password, and valid email address. Personal information and aliases should be kept up to date. You may only use your Account for your own benefit.

1.4 We require you to provide us with identification in order to prevent us from fraud, theft and money laundering taking place on site. This includes photographic identification and proof of address.

1.5 We may also undertake our own identity fraud and credit check.

1.6 You can amend your registration details at any time through the Site.

1.7 You must ensure that all information about you that is held by us is true, complete, not misleading and up to date.

1.8 The Username and Password will be allocated to you if you successfully pass our identification checks and member registration.

1.9 Your membership will be activated on the date you pass the identification check.

1.10 You may need your Username and Password to book rooms on the site and must not disclose to any other person.

1.11 Do not share your password with anyone or allow anybody to use your account. You are solely responsible and liable for any use of the Site under your Account or any other use of your Username and Password. We are not liable for any improper use of your Password or Account.

1.12 If you forget your username or password, you can use the password recovery option or contact support@allnighterstudios.com

1.13 You may only hold one Member account. If we find out you hold more than one we have the right to suspend both accounts and charge a fine without consent on the registered card.

1.14 If your account has been registered on the site by another person you must inform us immediately.

1.15 You cannot transfer this daily membership to anyone else nor transfer to another date.

1.16 Any Members account not accessed in 12 months will be terminated.

1.17 If you would like to terminate your account, please contact us at support@allnighterstudios.com

2. Restrictions

2.1 You agree to comply with all applicable laws, these membership terms and all rules applicable to the use of the site.

2.2 You agree not to:

2.2.1 Attempt to use another person’s identity to create membership or submit through a digital verification process.

2.2.2 Satirise any other person or entity.

2.2.3 Deceitfully describe yourself or misrepresent (age and membership credentials).

2.2.4 Use or attempt to use another’s account.

2.2.5 Request members personal information (used on the site) from another person.

3.Acknowledgment

3.1.1 You agree to undertake;

3.1.2 Any conditional breach of clause 3 may enforce a fine and termination of membership.

3.1.3 Responsibility for the individuals, behaviour and safety who accompany you to the premises and room under reservation.

3.1.4 You and all individuals who accompany you to the premises of All Nighter Studios shall follow all our rules/guidance in respect of COVID-19 and shall not attend any All Nighter Studio if you or they are displaying any COVID-19 symptoms and you shall inform All Nighter Studio immediately if you or they display any symptoms in the 14 days following the use of an All Nighter Studio.

3.1.5 You shall follow all Government guidance / laws applicable at the time of your Reservation and only attend All Nighter Studios in numbers lower than any limit for numbers of people meeting together indoors as set out in the Government guidance / laws applicable at the time of your Reservation.

3.1.6 You shall not give access to unknown members of the public to studios and premises.

3.1.7 Any form of gatherings or parties is forbidden on the premises and rooms.

3.1.8 Not to damage any equipment or property in rooms or premises, failure to do so will result in compensating the item at current market price including Admin fees for restitution. This includes, but is not limited to, equipment in communal corridors, spare cupboards, kitchens, toilets or in external communal areas such as car parks, and car park entry/exit gate systems.

3.1.9 Not to tamper, damage or cover up any fire alarms, fire Doors, or fire safety equipment in premises and studios, failure to do so will resort to compensating damage.

3.1.10 Not to tamper, damage or cover up any CCTV equipment in premises and studios, failure to do so will resort to compensating damage. This includes and is not limited to CCTV equipment in communal corridors, communal areas or in external communal areas such as car parks and studio entrances.

3.1.11 To ensure there is no smoking or vaping in premises or studio rooms. Failure to do so will result in a fine and termination of Membership.

3.1.12 To ensure to clear rubbish and materials brought by you into the studio before leaving studio premises, Bins are provided in rooms. Failure to breach cleaning after yourself will result in a fine.

3.1.13 To ensure you do not unveil door codes to members of the public, please let us know immediately if such codes have been disclosed to any other person.

3.1.14 To ensure you and all individuals you accompanied are aware of all fire evacuation procedures and fire safety rules available on site.

3.1.15 To leave the premises of a studio by the end of apportioned reservation time. Failure to do so will result in a fine. (10 mins leeway time).

3.1.16 To immediately report to us any lost, stolen or damaged equipment found by you on the premises or rooms by chat, telephone or email. Failing to do so will encounter a charge to yourself.

3.1.17 That you are responsible for any equipment you bring onto studio premises. Neither we nor the studio shall have any responsibility for damage, theft or loss of your equipment.

3.1.18 Not to bring equipment or electricals that are electrical worthiness that could cause harm to the studio premises as part of your reservation.

3.1.19 Not to bring any unlawful equipment or substances on the studio premises such as sharp objects, knives, Guns, or Illegal drugs, that would cause harm or instigate fear or harassment.

3.1.20 To report any suspicious behaviour or mistreatment of studio premises to us and the studio immediately.

3.1.21 To ensure to not leave any valuables while parking around the premises, Neither we nor the studio shall have any responsibility for damage, theft or loss of your valuables.

3.1.22 When placing orders on the website for any location, the amount totalled will be the amount debited from the account.

3.1.23 Not to breach any of the terms and our rules.

3.1.24 To compensate us for any loss, damage, liability, expenses and costs (including reasonable legal fees) which we or any third party incur as a result of your breaching.

3.1.25 To pay us the specific fines where applicable.

3.1.26 To use the studios for creative use only

3.1.27 Bookings can not be transferred to another booking.

3.1.28 To ensure there is no use of canisters, or any form of balloon Gas (Helium, Nitrogen in the premises or studio rooms, or). Failure to do so will result in termination of Membership.

4. Room Bookings

4.1 You may only book a room;

4.1.1 If you are 16 or older, unless accompanied by your parent / legal guardian over 18.

4.1.2 You have a valid membership & passed Verification.

4.1.3 you are allowed to do so.

4.2 To book a room, we may require you to complete fields with correct credentials, provide us with identification and documentation to prevent fraud and money laundering taking place. ID Required May include Photographic identification and recent address. Our third party provider may undertake further checks.

4.3 All Nighter Studios may make changes to the terms and conditions regularly, If you are not happy with the changes you must stop using the site or service provided. If you continue to use the services, this will indicate your acceptance of these changes.

4.4 If you are under 16 years old you will need the permission of your parent/guardian to enter into these Terms, set up an Account and make a Reservation. Any Reservations for anyone under 16 must be attended by that individual’s parent or legal guardian.

4.5 The details of the All Nighter Studios available will be clearly shown on the Site. We reserve the right to modify, amend, terminate or otherwise our offered options and plans at any time at our sole discretion.

4.6 Room bookings can be made via the website only. It is the members responsibility to make sure the correct room is booked.

4.7 All Nighter Studios is a Cash free business and only will accept payments online through the site by credit or debit card. Payments can only be made by the named cardholder or with permission from the named cardholder.

4.8 When you book a room the page will indicate the full amount which you authorise us to debit from your chosen payment. You further authorise us to take payment to reimburse us in any loss, damage, lability, expenses or cost incurred as a result of your breaching clause 3. Provided that you have complied with these Terms, we shall remove any such pre-authorisation in respect of a Reservation within one week of the date of that Reservation.

4.9 Please be aware where you book an All Nighter Studio in a territory that you are not domiciled in that the local laws in the territory in which the All Nighter Studio is based will apply. You hereby confirm that you will read and agree to the terms applicable for that territory. Notwithstanding the foregoing, a person acting as a Consumer hereunder shall still be entitled to rely on the mandatory consumer law provisions where they are domiciled.

5. Fees and Charges

5.1 Our acceptance of your Booking will take place when you have paid and have received confirmation of your Order by email. You shall pay the full fee as indicated on making a Booking.

5.2 Please note we may reject a Booking if we are unable to process it, which could be due to an error on the Site or technical problems, in which case we will inform you, and not charge you and will refund you if your payment has already been made.

6. Cancellations and Refunds

6.1 You shall be entitled to cancel your membership at any given time.

6.2 You may cancel a booking 2 hours before the session, failure to do so will result in no refund. If you cancel the booking 2 hours before the session, the payment will be refunded to the card used.

6.3 Any goodwill credit cannot be refunded back to your card or transferred to another account and will only be valid for 3 months. Promotion credit cannot be refunded back to your card or transferred to another account. Each promotional credit will have its own valid till date.

6.4 If you arrive late for your room booking time we will not reschedule the remaining time.

6.5 If you miss your session for whatever reason, you will not receive a refund. All Customers would need to rebook their session.

6.6 In the event we cancel or reschedule your booking, We will contact you via email or phone. We will offer credit to your account for you to make another room booking or refund the booking fee.

6.7 You will automatically receive a refund if any event happens out of our control such as

6.7.1 an epidemic or pandemic;

6.7.2 a terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations;

6.7.3 a nuclear, chemical or biological contamination or sonic boom;

6.7.4 any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent;

6.7.5 a collapse of buildings, fire, explosion or accident;

6.7.6 any labour or trade dispute, strikes, industrial action or lockouts;

6.7.7 non-performance by suppliers or subcontractors;

6.7.8 interruption or failure of utility service.

7. Correspondence

7.1 All Nighter Studios website provides means by which you can communicate with us. We will communicate via live chat to members and non-members for inquiries. We will also correspond to members’ email addresses provided on application.

7.2 You accept that we have no control over any User Content as we do not moderate it. However, if you alert us to User Content that is unlawful we shall remove it from the Site.

7.3 Although we are not obliged to do so, we may remove or reject any User Content. You agree that we may process and store any User Content you submit to the Site.

7.4 You will not post or submit any statements, materials or other content that may come across as inappropriate, abusive, harassment, pornography, discrimination & defamatory.

7.5 You will not post or submit any statements, materials or other content that may harm the systems of All Nighter Studios, including any computer virus or other malicious software.

7.6 You will not post or submit any statements, materials or other content that may contain video, photographs, or images of any other person without his or her permission (or in the case of a minor, the minor’s legal guardian).

7.7 You will not post or submit any statements, materials or other content that contains confidential information of any kind including passwords.

7.8 You must not interfere with another member’s use of the site.

7.9 You must not impersonate any moderator, administrator or any staff or any other person connected with All Nighter Studios.

8. Intellectual Property Rights

8.1 Any content provided by us as a part of the Services shall be owned by us.

8.2 We own all the rights to the content on our Site and the Services we offer.

8.3 You hereby grant to us a non-exclusive, royalty-free, transferable, sub- licensable, worldwide licence to, use, distribute, modify, copy, reproduce, and publicly perform the User Content. You can end this licence anytime by deleting your Account.

9. Our Responsibility For Loss Or Damage Suffered By You

9.1 We are not responsible for any losses or damages caused by any problems that may arise as a result of your or anyone’s use of our site or the services we provide whether or not we are at fault.

9.2 We are not liable for business losses. If you are a consumer we only supply the Services for domestic and private use.

10. Insurance

10.1 You hereby agree to insure, defend and hold us and our officers, directors, owners, employees, contractors, agents, information providers, affiliates, licensors and licensees, (collectively, the “Indemnified Parties”) harmless from and against any and all damage, loss, liability, expenses and costs (including reasonable legal fees) incurred by the Indemnified Parties in connection with any claim arising out of:

10.1.1 any fraud or fraudulent misrepresentation you commit;

10.1.2 any inaccuracy or defect in any of the information you have provided to us;

10.1.3 any breach by you of applicable law or regulation;

10.1.4 any breach by you of these Terms; and

10.1.5 third party claims arising from your use of the Service, User Content or any use of the Site (whether or not such use was by you) and any of your Reservations.

10.2 You shall cooperate with us in the defence of any claim. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

11. Breach, Suspension & Termination

11.1 We may suspend or terminate your account immediately if you breach any of these terms.

11.2 We will suspend or terminate your account if we suspect that you are fraudulently or improperly using our services.

11.3 We will try to give you reasonable notice if we decide to terminate your account.

11.4 We may cancel, amend, suspend a Reservation or delete your account at any time for any reason.

12. Data

12.1 We will only use the personal information you provide to us

12.1.1 to process your payment

12.1.2 to supply the services to you

12.1.3 to give you information about future services and updates

13. General

13.1 We may make reasonable changes to these terms and conditions at any time provided that we give you advance notice of the change.

13.2 Some features and Services may be subject to additional terms. We will draw these terms to your attention before you use those features or services.

13.3 If there is ever a conflict between these Terms or other instructions, guidance and similar information found on the Site, these Terms will take priority.

13.3 These Terms, together with the Privacy Policy and any instructions, guidance and similar information found on the Site, constitute the entire agreement between you and All Nighter Studios relating to your use of the Site and Services, to the exclusion of any other terms.

13.4 Our failure to enforce any term does not constitute our waiver of that term.

13.5 If any event out of our control prevents us from providing any of the Services hereunder for more than four (4) weeks, we shall, without limiting our other rights or remedies, have the right to terminate the Services or our agreement with you by written notice.

13.6 If any part of these Terms is found to be unenforceable, it will be amended to the minimum extent necessary to make it enforceable and the remainder of the provisions will remain in full force and effect.

13.7 The Site is intended for and directed at the United Kingdom. No representation or warranty is made as to whether the Site complies with the laws of any other country.

13.8 These Terms are subject to the laws of England and Wales.

13.9 All questions, comments or enquiries should be directed to us and we will try to respond within 48 hours.

13.10 Please be aware that we may occasionally monitor your studio sessions through the CCTV cameras to improve our service.

13.11 If you are a Consumer and you are not happy with how we have handled any complaint in respect of the Services, you are free to contact a resolution provider.

Terms and Conditions – Wi-Fi Service

Please read these terms and conditions (“Terms”) carefully before using our Wi-Fi service (“Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

Service Provision

1.1 The Service is provided on an “as is” and “as available” basis. We make no warranties or representations regarding the availability, reliability, or performance of the Wi-Fi network or its compatibility with your devices.

1.2 While we strive to provide a reliable and efficient Wi-Fi service, we do not guarantee uninterrupted, error-free, or secure access to the Service. The Service may be subject to limitations, delays, and other issues beyond our control.

Compensation

2.1 We will not be liable to you or any third party for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the unavailability, poor performance, or malfunctioning of the Wi-Fi service, including but not limited to:

Loss of data or information
Loss of business opportunities
Interruption of work or productivity
Any other financial or non-financial loss

2.2 You acknowledge and agree that your use of the Service is at your own risk. We shall not be responsible or liable for any damages or losses incurred as a result of your reliance on the Service or the inability to access the Service.

User Responsibilities

3.1 You are responsible for ensuring that your device(s) are compatible with the Wi-Fi network and meet the necessary technical requirements to access the Service.

3.2 You shall use the Service in a lawful manner and comply with all applicable laws, regulations, and our acceptable use policy.

Force Majeure

4.1 We shall not be liable for any failure or delay in providing the Wi-Fi service if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorist attacks, or any other unforeseen circumstances.

Modification of Terms

5.1 We reserve the right to modify, suspend, or terminate the Service or these Terms, in whole or in part, at any time without prior notice or liability.

5.2 It is your responsibility to review these Terms periodically for any changes. Your continued use of the Service after any modifications to these Terms will constitute your acceptance of such changes.

Coupons & Promotion Codes

New User Coupon Rules

All new users will automatically receive £5 off their first hour of booking any room.
The new user coupon can only be used once per user for their first booking only.
A new user coupon code cannot be used on existing accounts.
The coupon does not expire. Will only be redeemed once a booking has been paid for.
Coupon code is non-transferrable and cannot be redeemed for any cash value.
If our platform does not recognise the new user coupon code for any reason, please get in touch.

prices are inclusive of vat

Promotion Codes & Coupons

All promotions codes & coupons cannot be used in conjunction with another promotional code.
All promotions codes & coupons are non-transferrable and cannot be redeemed for any cash value.
All promotions codes & coupons will have an expiration date.
Some promotions codes & coupons may only be given to a targeted marketing campaign.
If our platform does not recognise any promotions codes or coupons for any reason, we may have disabled them.
We are able to disable promotions codes or coupons at any given time.
if we suspect unlawful use of any promotions codes or coupons. We may terminate the account, cancel bookings or disable the promotions code or coupon.

Registered offices

All Nighter Studios Limited.
Registered company number 12405327
Piccadilly Business Centre
Aldow Enterprise Park
Manchester
England
M12 6DE

Customer Support

Live chat
Available at AllNighterStudios.com

Email
UK: support@allnighterstudios.com

Section 1 – Fines and Penalties

1. You agree to pay fines where there has been a breach of clause 4. These fines are payable in full to replace/repair damages and will only be discounted if we agree so in writing.

1.2. Multiple breaches may encounter multiple fines and a terminated account.

1.3. Fines include:

1.3.1 £70 for damage or cover up any fire alarms, fire Doors, or fire safety equipment in premises and studios.

1.3.2 £70 for damage or cover up any CCTV equipment in premises and studios.

1.3.3 £35 for overstaying time in session (leeway period of 10 minutes).

1.3.4 £70 for smoking or vaping in premises or studio rooms.

1.3.5 £70 for breaching ‘gathering’ restriction.

1.3.6 Upto £200 for drug use (all classes) or any residues left in the studios or premises (including outside area).

1.3.7 For the misuse of safety equipment provided by All Nighter Studios
for activating the fire alarm through smoking or vaping.

1.3.8 For excessive mess in the premises or studio rooms.

1.3.9 For damaging or tampering equipment if being used against its normal operation.

1.3.10 Full cost of replacing the equipment if the item is not repairable includes damages from spillages of any fluids. (fine will be calculated by the purchased price).

1.3.11 Full cost (including labour work) if damages made to the structure, fixtures and fittings of All Nighter Studios.

Section 2 – Tutoring

2.1 If you intend to use All Nighter Studios for tuition of any nature, you agree that:

2.1.1 You are a business;

2.1.2 You have comprehensive Public Liability Insurance up to the value of £5,000,000;

2.1.3 You are of the over 18 of age

2.1.4 You are trained in Basic First Aid by a certified body or organisation and the certificate awarded is valid and has not expired;

2.1.5 You are equipped with a First Aid box that contains sufficient and appropriate supplies;

2.1.6 All equipment that you bring to the Reservation is fit and worthy of its purpose and poses no danger to you, the participants or guests

2.1.7 You will explain all the emergency evacuation procedures

2.1.8 You will work in a safe manner

2.1.9 Report any accident of any kind with full information that may occur to our helpdesk either via live chat or email.

2.2. We do not allow anyone under the age of 16 years old unless they are accompanied by their parents or a legal guardian.

2.3 if you are providing or teaching any person under the age of 18, you accept that:

2.3.1 you adhere to all the terms and conditions;

2.3.2 you have a valid Disclosure and Barring Service (DBS) check;

2.3.3 you are over 18 years of age;

2.3.4 any assistants you are working with are over 16 years of age and also carry valid Disclosure and Barring Service (DBS) checks;

2.3.5 you have completed a Safeguarding & Child Protection Impact Assessment and have a structured and valid policy;

2.3.6 you will ensure all minors are supervised at all times during the Reservation and are greeted by you or your validated assistants at the point of entry before the Reservation commences;

2.3.7 that participants classed as minors are escorted to toilets when required and are supervised on return to the All Nighter Studio;

2.3.8 that participants classed as minors are not permitted to wander the building, car park or any other room alone or in groups containing other minors and are only reunited with a parent, legal guardian at the end of the Reservation at an agreed pick up point on the premise;

2.3.9 you will explain the emergency evacuation procedures and amenities to all participants and guests prior to the commencement of the Reservation;

2.3.10 you will carry physically or digitally a copy of all emergency contacts for the participants involved if they are minors;

2.3.11 you will not produce or shoot any media such as photographs and videos of any participants;

2.3.12 you will surrender, on-demand, any documentation relating to this Schedule for All Nighter Studios to confirm its validity and that you are executing your obligations in accordance with these Terms;

2.3.13 you hereby accept and affirm that failure to produce these documents on demand may result in your account being suspended

Section 3 – Video & Audio Recording

3.1 You may use your own equipment to live streaming or recording functions.

3.2 We do not own any rights to any footage or audio recorded

3.3 All content streamed or recorded shall be original to you or you shall have the authorisation to share it.

3.4 You shall not share content that may reveal hateful conduct is any content or activity that promotes, encourages, or facilitates discrimination, denigration, objectification, harassment, or violence based on race, ethnicity, origin, religion, sex, gender, gender identity, sexual orientation, age, disability, medical condition, suicide threats, intentional physical trauma, use of illegal drugs, drinking excessively or physical characteristics if our logo and premises is visible in any live footage. All accounts associated with such conduct will be suspended

Section 4 – Our Rules

4.1 We want you to have the best experience when using All Nighter Studios, But we ask you to respect the 10 commandments;

4.1.1 Keep Doors in your session Closed – please respect our neighbours.

4.1.2 No use of Drugs, Smoking, Vaping, Canisters and balloon gas (Nitrous Oxide) In Studios or Premises. Any breaking of this rule will result in a £70 Fine.

4.1.3 You take full responsibility for the room & equipment during your booking.

4.1.4 Drinks are allowed in sessions, but please keep them away from the equipment. If there are any spillages please clean it up straight away.

4.1.5 Any purpose damage to equipment will encounter a fine and membership removal.

4.1.6 Please Tidy up after your session in time for the next customer.

4.1.7 Switch off the air-con/heater after use.

4.1.8 Please allow time to pack up just before your session ends, time breaching over 10 minutes will result in a £35 fine.

4.1.9 Do not move any chairs or equipment out of the room.

4.1.10 Please check and test all equipment before you start your session. Please report any damages or faults immediately to us via our live chat or email. Remember, we have spares on site

We may terminate this agreement with immediate effect on notifying you if you are in breach of our Rules.

When using our Studios you hereby accept and affirm you will abide by our rules as indicated above as well as any other clauses within these Terms.

If you have any questions about the above, feel free to contact our customer support team via live chat or email (support@allnighterstudios.com) who will happily clarify things for you.No use of Drugs, Smoking and Vaping, Canisters and balloon gas In Studios or Premises. Any breaking of this rule will result in a £70 Fine.